Privacy Policy

1 Introduction

MHT Trading Company ("MHT Trading," "we," "us," or "our") operates the website mhttrading.com (the "Site") and provides international product sourcing and supply chain management services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or engage our Services.

By using our Site or Services, you agree to the collection and use of information as described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

This Policy applies to all information collected through our Site, email communications, WhatsApp communications, and any related services, sales, marketing, or events.

2 Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or quote form: Name, email address, phone number, company name, country, and product description.
• Engage our Services: Business registration details, shipping addresses, bank details for invoicing purposes, and product specifications.
• Communicate with us: Email correspondence, WhatsApp messages, and any documents or files you share with us.
• Subscribe to our newsletter: Email address and marketing preferences.

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location (country/city level)
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type and screen resolution
• Date and time of your visit

This information is collected through cookies and similar tracking technologies (see Section 5).

3 Use of Information

We use the information we collect for the following purposes:

• Service delivery: To process your sourcing enquiries, identify suppliers, manage orders, coordinate quality inspections, and arrange logistics on your behalf.
• Communication: To respond to your enquiries, send quotes, order updates, inspection reports, and shipping notifications.
• Business administration: To issue invoices, process payments, maintain records required by law, and manage our business relationship with you.
• Site improvement: To analyse usage patterns, troubleshoot issues, and improve the functionality and content of our website.
• Marketing: To send you information about our services, industry insights, and promotions — only if you have opted in to receive such communications.
• Legal compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our Terms of Service.

4 Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Supplier communication: We share necessary product specifications and order details with vetted Chinese factories and suppliers solely for the purpose of fulfilling your sourcing requirements. We do not share your full contact details or financial information with suppliers.
• Logistics partners: We share shipping details (name, address, contact) with freight forwarders, customs brokers, and carriers as required to complete delivery of your goods.
• Service providers: We engage trusted third-party providers for website hosting, email delivery, analytics, and CRM systems. These providers are bound by data processing agreements and are not permitted to use your data for their own purposes.
• Legal requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, client data may be transferred to the acquiring entity. We will notify you before any such transfer takes effect.

5 Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and to collect analytical data. The types of cookies we use include:

• Essential cookies: Necessary for the Site to function correctly (e.g., session management). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics — anonymised). These are only set with your consent.
• Marketing cookies: Used to deliver relevant content and track the effectiveness of our marketing campaigns. Only set with your explicit consent.

You can manage your cookie preferences through your browser settings or through any cookie consent tool present on our Site. Disabling certain cookies may affect your experience on the Site. Note that WhatsApp communications are governed by Meta's own privacy policy and are not controlled by us.

6 Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:

• SSL/TLS encryption for all data transmitted to and from our Site (HTTPS)
• Encrypted storage of sensitive business and financial information
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security reviews and updates of our systems and software
• Secure email communication for all client correspondence containing sensitive data

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if a data breach occurs that affects your personal information.

7 Third-Party Services and Links

Our Site may contain links to third-party websites, including supplier directories, trade platforms, and social media channels. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies before providing any personal information.

Third-party services we may use include Google Analytics (web analytics), WhatsApp Business (client communication), and email service providers. Each of these operates under its own privacy policy.

8 Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Right of access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal information.
• Right to erasure: Request deletion of your personal information, subject to our legal and contractual obligations.
• Right to restrict processing: Request that we limit how we use your data in certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing of your data for direct marketing or based on our legitimate interests.
• Right to withdraw consent: Withdraw consent for marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days. Please note that some rights may be limited where we have a legal obligation to retain certain data.

9 Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods:

• Enquiries with no subsequent order: 24 months from last contact, then deleted.
• Client transaction records: 7 years from the date of transaction (required for tax and accounting compliance in most jurisdictions).
• Marketing contact lists: Until you opt out, or for 3 years from your last engagement, whichever is sooner.
• Website analytics data: Retained in anonymised form for up to 26 months.

10 International Data Transfers

MHT Trading is headquartered in Yiwu, China, with clients worldwide. Your personal information may be transferred to and processed in countries outside your home jurisdiction, including China, the European Union, and the United States. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant regulatory authorities, to protect your information in accordance with applicable data protection laws.

11 Children's Privacy

Our Services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a person under 18, we will delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.

12 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify existing clients by email. We encourage you to review this Policy periodically. Your continued use of the Site or Services after any changes constitutes acceptance of the updated Policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related enquiries within 5 business days.